Refund policy

Returns & Exchanges

Full refund or exchange will be granted on any CPAP Mask or CPAP Accessory purchased from CPAP-PPC within 30 days from the date of purchase if the item is in SEALED PACKAGING. If the packaging has been unsealed (even just to try on an item without using it), a $50 restocking fee will be deducted from any refund or exchange within 30 days. Refunds or exchanges are not permitted outside of 30 days. Shipping charges are non-refundable.

CPAP Machines and the Lumin CPAP Sanitizer cannot be exchanged or refunded. In special circumstances such as death or critical illness of the intended user, we will grant a special consideration and may offer a full refund, provided that the equipment has all accessories in sealed packaging, and has not been used.

To return your product, mail your product to: 
CPAP-PPC address here...